Credit card or prepaid card -- Getting a credit card -- Complaint #6105750

Complaint Overview

Complaint ID: 6105750

Company: Capital One Financial Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: West Virginia

ZIP Code: 265XX

Date Received: 2022-10-19T12:00:00-05:00

Date Sent to Company: 2022-10-19T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/2022 I received a call about a suspicious attempt to open a Capitol One credit card account in my name. I declined that it wasn't me and they were going to deny it and report it as fraudulent for investigation. I then reported it to the credit bureau, freezing and putting an alert on my credit. Upon reviewing my credit report, I found an address that didn't identify with anyplace I live or had lived ( in AR ). Called credit bureau to make them aware of this. I will follow this up with a police report.

Frequently Asked Questions

What is Complaint #6105750 about?

Complaint #6105750 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-10-19T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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