Debt collection -- Attempts to collect debt not owed -- Complaint #6102070
Complaint Overview
Complaint ID: 6102070
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: New York
ZIP Code: 11231
Date Received: 2022-10-18T12:00:00-05:00
Date Sent to Company: 2022-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The initial debt was from XXXX XXXX. Following a contract closure, XXXX wrongly charged me for not returning their equipment, which I actually did ( XXXX Return Tracking Number : XXXX ). I never received this invoice ( and despite my requests afterward ) After several phone calls, XXXX did find the equipment, and admitted it was a mistake from them, but still never canceled the wrong invoice. The 2 last calls to XXXX XXXX were on XX/XX/2022 and on XX/XX/2022. XXXX 's representatives always tell me that it will be handled within 10 days, but nothing is canceled. Worst, they don't have any traces of the previous request. XXXX XXXX sent this wrong invoice to XXXX XXXX debt collector ( + {$26.00} fees ), greatly damaging my credit score. XXXX XXXX finally waived this debt. Then XXXX it to CBE Group debt collector, with even more fees ( + {$47.00} fees ). I'm disputing this debt as well. It is endless and without a 3rd party intervention toward XXXX XXXX I can't solve this issue from which I am solely a victim.
Frequently Asked Questions
What is Complaint #6102070 about?
Complaint #6102070 was filed against The Cbe Group, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-10-18T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.