Debt collection -- Threatened to contact someone or share information improperly -- Complaint #6100818
Complaint Overview
Complaint ID: 6100818
Company: Roquemore Holdings LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Talked to a third-party about your debt
State: Colorado
ZIP Code: 80503
Date Received: 2022-10-18T12:00:00-05:00
Date Sent to Company: 2022-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This morning ( XX/XX/XXXX ) at XXXX ( conveniently 30 minutes past the time debt collectors are allowed to call ). I did not answer the call as I thought it is probably just a spam call which I receive often. The number was ( XXXX ) XXXX After getting this call I was informed both of my grandparents ( only family members that live in the same state as me ) had both received a call from them on their mobile phone numbers. I was told they were asking about a car I used to own and she gave me their number. I called the number to be greeted by a woman named XXXX. XXXX claimed to be calling from " XXXX '' or " XXXX ''. It seems they used a name that is conveniently often misspelled. She told me that she was calling to locate the car I previously owned. I sold this car last XXXX. She told me the car is registered under my name, which is false. I sold the car over a year ago and the new owner got the car registered under his name and a bill of sale was filed. I bought this car cash without getting any loans through any banks so not sure why they'd call me. The call was all very confusing, she wouldn't tell me any details about why she was trying to locate the car or who hired her to locate the car. She told me to tell the person I sold the car to contact her. I reached out to the person I sold the car and he told me he had sold it again a few months ago. After looking up the number it came back to a website called " Roquemore | XXXXXXXX XXXX XXXX XXXX ''. Who specializes in debt collection and skip tracing. They also had multiple complaints from people for harassment and shady business practices. Sources say the XXXX has closed 13 complaints around Roquemore XXXX has listed 3 cases of civil litigation involving them as well as of XXXX. So I am very concerned as to how this lady was able to track down my close familys contact methods and contact them regarding me about a car I used to own. I did not even own the car for a full year.
Frequently Asked Questions
What is Complaint #6100818 about?
Complaint #6100818 was filed against Roquemore Holdings LLC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-10-18T12:00:00-05:00.
How did Roquemore Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Roquemore Holdings LLC?
Yes, visit the Roquemore Holdings LLC company profile at readthecomplaint.com/company/roquemore-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.