Checking or savings account -- Managing an account -- Complaint #6100475
Complaint Overview
Complaint ID: 6100475
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: 930XX
Date Received: 2022-10-18T12:00:00-05:00
Date Sent to Company: 2022-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was unwittingly tricked into transferring money thru XXXX to XXXX a trusted company! I spoke with just about everyone to resolve and no one helped me. I just started my own business and they scared me into to turning off my service! With customers at the shop I couldnt afford that! Please understand me during this difficult and crazy time being a XXXX XXXX XXXX!! Now that Ive complained XXXX has added XXXX New pop ups reassuring transactions being made! Reassuring that the person that is receiving the money is signed up for the program!! This is not fair to me! I have recent pics of new changes if needed
Frequently Asked Questions
What is Complaint #6100475 about?
Complaint #6100475 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-10-18T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.