Credit card or prepaid card -- Improper use of your report -- Complaint #6096203

Complaint Overview

Complaint ID: 6096203

Company: Clgf Holdco 1, LLC

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Colorado

ZIP Code: 804XX

Date Received: 2022-10-17T12:00:00-05:00

Date Sent to Company: 2022-10-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

CB Indigo on 2 different occasions has posted a hard inquiry to my name and credit reports that I did not apply nor complete an application for. I have contacted them twice on XX/XX/XXXX and today, XX/XX/XXXX. They have not removed these hard inquires and are continuing to allow someone to file online applications knowing full well that this is someone trying to steal my identity. This company has done nothing to assist in removing or blocking these actions, and refused to provide me a number to their Fraud department to resolve this issue. This is a fraudulent company that needs to be fined and put out of business. CB Indigo inquires on XX/XX/XXXX and XX/XX/XXXX Institution Information CB INDIGO XXXX XXXX XXXX XXXXXXXX, OR XXXX ( XXXX ) XXXX

Frequently Asked Questions

What is Complaint #6096203 about?

Complaint #6096203 was filed against Clgf Holdco 1, LLC regarding Credit card or prepaid card specifically about Improper use of your report. It was received by the CFPB on 2022-10-17T12:00:00-05:00.

How did Clgf Holdco 1, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Clgf Holdco 1, LLC?

Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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