Debt collection -- Written notification about debt -- Complaint #6089070
Complaint Overview
Complaint ID: 6089070
Company: Online Information Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: North Carolina
ZIP Code: 27705
Date Received: 2022-10-15T12:00:00-05:00
Date Sent to Company: 2022-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 I contacted XXXX XXXX Because I was denied an apartment rental due to having a utility on my credit report. I contacted them to inquire what happened. I spoke with someone by the name of XXXX. She stated to me that two accounts were associated with my address. One was a mistake. The other was current. She notated that on my account and stated that I needed to contact the debt collection company to have them submit a dispute. I contacted the company, but the company require that I give them additional information and that I owe the money. I said I dont. Dont call me. I spoke with a woman named XXXX at the debt collector. She even gave me her direct line number. I asked her how long it would take
Frequently Asked Questions
What is Complaint #6089070 about?
Complaint #6089070 was filed against Online Information Services, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-10-15T12:00:00-05:00.
How did Online Information Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Online Information Services, INC.?
Yes, visit the Online Information Services, INC. company profile at readthecomplaint.com/company/online-information-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.