Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6087509
Complaint Overview
Complaint ID: 6087509
Company: Navient Solutions, LLC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 34953
Date Received: 2022-10-14T12:00:00-05:00
Date Sent to Company: 2022-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've been fighting this issue for years. The last letter sent was XXXX of this year, and nothing happened. The account is paid off and they will not remove it. I'm trying to buy a home and this messing up my credit profile. I paid this account off in XXXX of XXXX. It's an old account from XXXX. Its the department of education and I need it removed. I paid the account off, its still showing delinquent, and messing up my profile significantly, and it shouldn't be. If its paid and they wont change the status, then I need it removed. I need to purchase a home.
Frequently Asked Questions
What is Complaint #6087509 about?
Complaint #6087509 was filed against Navient Solutions, LLC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-10-14T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.