Debt collection -- Written notification about debt -- Complaint #6083923

Complaint Overview

Complaint ID: 6083923

Company: Duvera Billing Services, LLC

Product: Debt collection

Sub-Product: Other debt

Issue: Written notification about debt

Sub-Issue: Didn't receive enough information to verify debt

State: New Jersey

ZIP Code: 07017

Date Received: 2022-10-13T12:00:00-05:00

Date Sent to Company: 2022-10-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have reached out to the company on multiple occasions stating that my payments are being returned. Every payment i was making was being returned, I contacted them they stated that the system was blacklisting my cards. They even negotiated for me to pay XXXX XXXX so my account could be current and they still rejected my payments.

Frequently Asked Questions

What is Complaint #6083923 about?

Complaint #6083923 was filed against Duvera Billing Services, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-10-13T12:00:00-05:00.

How did Duvera Billing Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Duvera Billing Services, LLC?

Yes, visit the Duvera Billing Services, LLC company profile at readthecomplaint.com/company/duvera-billing-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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