Mortgage -- Closing on a mortgage -- Complaint #6074207
Complaint Overview
Complaint ID: 6074207
Company: Dyck-O'Neal, INC.
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Closing on a mortgage
State: Kentucky
ZIP Code: 403XX
Date Received: 2022-10-11T12:00:00-05:00
Date Sent to Company: 2022-10-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a notice from a debt collector company called Dyck O'Neal, that in XXXX I used a XXXX XXXX XXXX loan through XXXX. I am being notified that on this date ( XX/XX/XXXX ) that I had not paid on that loan through XXXX XXXX, not XXXX XXXX. But, I contacted XXXX XXXX and they said there is an underwriting problem because the mortgage had been transferred so many times and we still own the home. I contacted HUD and spoke with a lawyer then I contacted the debt company and tried to explain who is trying to collect because the papers said it was from XXXX and it was applied to the mortgage. Dyck O'Neal told me it was an unsecured debt, but XXXX XXXX told me it was a secured debt. I had to take part in the housing crisis of XXXX and I needed to acquire that loan in XXXX of XXXX with XXXXXXXX XXXX XXXXXXXX. Please help because no one can find the paperwork.
Frequently Asked Questions
What is Complaint #6074207 about?
Complaint #6074207 was filed against Dyck-O'Neal, INC. regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-10-11T12:00:00-05:00.
How did Dyck-O'Neal, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Dyck-O'Neal, INC.?
Yes, visit the Dyck-O'Neal, INC. company profile at readthecomplaint.com/company/dyck-o-neal-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.