Debt collection -- Attempts to collect debt not owed -- Complaint #6070579
Complaint Overview
Complaint ID: 6070579
Company: Plusfour, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Nevada
ZIP Code: 890XX
Date Received: 2022-10-10T12:00:00-05:00
Date Sent to Company: 2022-10-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had 2 bills from XXXX XXXX for a total of {$120.00} that I paid in XX/XX/XXXX. I subscribe to a credit monitoring service and got an alert a few months ago. I've never received any bills from the collection agency or XXXX XXXX. I used the bill pay option through my insurance company to pay the bills. I called XXXX XXXX and after several calls and emails they said they received proof of payment and would " send to correct department to review. '' That was on XX/XX/XXXX. I disputed with all 3 credit agencies. XXXX removed it the same day. XXXX and XXXX both say the debt has been reported as accurate. Even if I wanted to pay the collection agency, PlusFour, the number is out of service. I've disputed twice each with XXXX XXXX XXXX and included proof of payment and they just keep saying the same thing.
Frequently Asked Questions
What is Complaint #6070579 about?
Complaint #6070579 was filed against Plusfour, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-10-10T12:00:00-05:00.
How did Plusfour, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Plusfour, INC?
Yes, visit the Plusfour, INC company profile at readthecomplaint.com/company/plusfour-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.