Checking or savings account -- Closing an account -- Complaint #6069973

Complaint Overview

Complaint ID: 6069973

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Funds not received from closed account

State: New Mexico

ZIP Code: 87120

Date Received: 2022-10-10T12:00:00-05:00

Date Sent to Company: 2022-10-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have contacted Chime bank on several occasions since XX/XX/22 in regards to them closing my account and issuing my remaining funds, the most recent interactions being today XX/XX/22. Chime has given me no straight answers and refuses to release my funds to me, but also refuses to give me a real reason for the closing of my account. I can not wait XXXX days or more for my funds, I am a single mother to XXXX young children and need my money for food & other lively expenses. Please help me.

Frequently Asked Questions

What is Complaint #6069973 about?

Complaint #6069973 was filed against Chime Financial INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-10-10T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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