Checking or savings account -- Problem caused by your funds being low -- Complaint #6067077
Complaint Overview
Complaint ID: 6067077
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Florida
ZIP Code: 323XX
Date Received: 2022-10-09T12:00:00-05:00
Date Sent to Company: 2022-10-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have tried contacting the bank on several occasions, only to reach a voicemail. I leave messages for someone to contact me, but never hear back. This bank needs to return the fees they have taken. There are senior citizens and people living paycheck to paycheck & they continue to rob people out of outrageous fees. They owe me several {$35.00} fees and several fees from not being able to use their atm. If someone has an emergency, they are refusing to allow you to access money. They have an excuse that it's @ the banks " discretion " and they can't do anything about it. I'm tired, as I'm sure others are of hearing excuse after excuse.
Frequently Asked Questions
What is Complaint #6067077 about?
Complaint #6067077 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2022-10-09T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.