Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6063454

Complaint Overview

Complaint ID: 6063454

Company: Paypal Holdings, INC

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Fraud or scam

State: Texas

ZIP Code: 75013

Date Received: 2022-10-07T12:00:00-05:00

Date Sent to Company: 2022-10-07T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX put a bag on XXXX for auction and requested me to pay him directly to his bank account. on XX/XX/XXXX i paid XXXX XXXX XXXX XXXX through paypal for a XXXX XXXX XXXX XXXX XXXX XXXX for XXXX XXXX. he offered me anothet XXXX XXXX XXXX XXXX XXXX for {$8900.00} but only though bank deposit or XXXX XXXX XXXX. he said i can pay him for the preorder of the black bag and the bag will arrive in a month but he needs the money immediately to save his mom 's life in XXXX. i felt bad for his mom so I transfered him {$4900.00} through XXXX XXXX on XX/XX/XXXX, thruogh XXXX {$1000.00} on XX/XX/XXXX then the rest {$5000.00} through XXXX ( {$500.00} each transaction ) on the following dates : XX/XX/XXXX, XX/XX/XXXX, XXXX, XXXX, XXXX, XXXX. He then asked me send him more money to pay for the tax on the item i paid him on paypal so I sent him more on the following XXXX and XXXX. He then asked me to let him borrow more money because he was stuck in XXXX and needed to fly back to XXXX to get the 2nd bag that I ordered, so i sent him {$500.00} on XX/XX/XXXX. On XX/XX/XXXX the package ( for the XXXX XXXX XXXX i ordered through PayPal XXXX XXXX ) from XXXX finally arrived but i found out he never paid taxes on it. in order to recieve the package i have to pay taxes but when i lifted up the box it felt empty so i refused to accept the package from XXXX. XXXX driver took it back to the XXXX and when XXXX opened the package theyfound out that nothing was inside the package. At that time i realized he may have scammed me so i contacted XXXX XXXX XXXX that I don't want to buy the XXXX XXXX XXXX anymore and asked him to refund me the money. He asked me to send him more {$500.00} so he can He will email me proof that i lent him money. On the email he wrote that he i sent him {$8900.00} and {$2000.00} in helping his mom 's XXXX. I trusted him that he will repay me so i sent him another {$500.00} on XX/XX/XXXX morning. The same day XX/XX/XXXX at night i found a post from XXXX XXXX warning about XXXX XXXX XXXX that he has scammed so many people from XXXX, XXXX and XXXX. I reached out to some of his victims and most of them has been scammed like me : asking to prepay for the bags, XXXX and watches but never arrived, offering to help people get their citizenship with a fee or filing paper work to get them come to XXXX from overseasEach victims has given him $ XXXX, and much more. I know there are many more victims like me. I hope we can stop XXXX XXXX XXXX scamming more people and bring him to justice. i have all the documents from XXXX, PayPal, XXXX and XXXX XXXX. From what i know he has been hiding in XXXX for a month and has been picked up money I transferred at XXXX locations. He has been ignoring my calls, texts and email. I have all the conversations with him saved in XXXX and other victims also have documents of him scamming them. I really hope we can stop him from scamming more people. this is the XXXX address he provided me : XXXX XXXX XXXX XXXX XXXX XXXX XXXX. i have his picture ID as well. XXXX XXXX XXXX XXXX ID XXXX. Born in XXXX XXXX XX/XX/XXXX. His business society number is XXXX. Phone XXXX Email : XXXX Address : XXXX XXXX XXXXXXXX XXXX XXXX XXXX, XXXX XXXX Thank you for your time reviewing my complaint.

Frequently Asked Questions

What is Complaint #6063454 about?

Complaint #6063454 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-10-07T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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