Mortgage -- Trouble during payment process -- Complaint #6063083
Complaint Overview
Complaint ID: 6063083
Company: Dovenmuehle Mortgage, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Michigan
ZIP Code: 483XX
Date Received: 2022-10-07T12:00:00-05:00
Date Sent to Company: 2022-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Apparently my account was sold to XXXX XXXX from Dovenmuehle Mortgage - I sent my payment on XX/XX/XXXX to Dovenmuehle Mortgage - they stated on XX/XX/XXXX the payment amount will be finalized and sent to XXXX XXXX. I never got a letter stating my mortgage was sold/transferred from Dovenmuehle and they did not transfer within the 60 days
Frequently Asked Questions
What is Complaint #6063083 about?
Complaint #6063083 was filed against Dovenmuehle Mortgage, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-10-07T12:00:00-05:00.
How did Dovenmuehle Mortgage, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Dovenmuehle Mortgage, INC.?
Yes, visit the Dovenmuehle Mortgage, INC. company profile at readthecomplaint.com/company/dovenmuehle-mortgage-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.