Debt collection -- Communication tactics -- Complaint #6063064
Complaint Overview
Complaint ID: 6063064
Company: Drb-40, LLC
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Kansas
ZIP Code: 67205
Date Received: 2022-10-07T12:00:00-05:00
Date Sent to Company: 2022-10-07T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, Diversified Recovery Bureau, LLC emailed me a notice of balance due. Email was received at XXXX XXXX. On XX/XX/2022, Diversified Recovery Bureau, LLC called my cell phone at XXXX XXXX, XXXX XXXX, XXXX XXXX, and XXXX XXXX. They left messages at XXXX XXXX, XXXX XXXX and XXXX XXXX. XX/XX/2022, I called Diversified Recovery Bureau, LLC at XXXX XXXX to inquire why they would call me 4 times in a matter of minutes. I was told by Diversified Recovery Bureau , LLC that they had only called me once. I told them that no they had called me multiple times and left multiple messages. I explained that when someone calls me repeatedly like that I immediately think something has happened with my daughter. They denied they did any wrongdoing or that they called me repeatedly. I have the phone record and voicemails proving otherwise. They asked if they could call me in the future my answer was a firm no and assured them that I would get the debt taken care of.
Frequently Asked Questions
What is Complaint #6063064 about?
Complaint #6063064 was filed against Drb-40, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-10-07T12:00:00-05:00.
How did Drb-40, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Drb-40, LLC?
Yes, visit the Drb-40, LLC company profile at readthecomplaint.com/company/drb-40-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.