Mortgage -- Trouble during payment process -- Complaint #6059624
Complaint Overview
Complaint ID: 6059624
Company: Supreme Lending
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Georgia
ZIP Code: 30228
Date Received: 2022-10-06T12:00:00-05:00
Date Sent to Company: 2022-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We recently closed on our mortgage back in XX/XX/2022. We received confirmation on our documents that the funds to cover our county taxes were collected up front and put into our escrow account. The amounts we were required to pay every month to go into and towards our escrow and taxes were analyzed by our lender. It is almost time for our taxes to be disbursed and we received the Property Tax bill, and it is much higher ( over {$2000.00} short ) than what was collected upfront and calculated to cover this cost. It is going to create a shortage in our escrow account and make our monthly payments go up higher. This is going to create a hardship due to an error on the lending company not calculating and collecting the correct amount up front. This should not be something we have to make up for, the Lender should be responsible for this shortage we are just starting off with obtaining our home.
Frequently Asked Questions
What is Complaint #6059624 about?
Complaint #6059624 was filed against Supreme Lending regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-10-06T12:00:00-05:00.
How did Supreme Lending respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Supreme Lending?
Yes, visit the Supreme Lending company profile at readthecomplaint.com/company/supreme-lending to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.