Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #6044850
Complaint Overview
Complaint ID: 6044850
Company: Vanderbilt Mortgage & Finance, INC
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Tennessee
ZIP Code: 37803
Date Received: 2022-10-03T12:00:00-05:00
Date Sent to Company: 2022-10-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My husband and I applied for a loan for a single wide to put in our property for our daughter and grandson to live in from Vanderbilt mortgage. We were promptly denied because our credit score was not above XXXX. It is for both me and my husband. My credit score is XXXX pts higher than XXXX XXXX stated mine was. My daughter applied and cant get the full amount financed so I agreed to co-sign. The request was denied, not based on credit worthiness but XXXX XXXX wont allow me to continue to own another mobile home ( which doesnt have a mortgage or any type of lien against it ). This is an unreasonable request and property that could be used to secure the loan. She has decided she is NOT going to loan to us regardless of credit score or credit worthiness and made that fact abundantly clear in our conversation today. It should be noted that creditworthiness or ability to pay is not an issue nor is it being considered. We have an annual household income of close to $ XXXX and no mortgage. The amount we are attempting to borrow is approximately $ XXXX.
Frequently Asked Questions
What is Complaint #6044850 about?
Complaint #6044850 was filed against Vanderbilt Mortgage & Finance, INC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-10-03T12:00:00-05:00.
How did Vanderbilt Mortgage & Finance, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Vanderbilt Mortgage & Finance, INC?
Yes, visit the Vanderbilt Mortgage & Finance, INC company profile at readthecomplaint.com/company/vanderbilt-mortgage-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.