Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #6039904
Complaint Overview
Complaint ID: 6039904
Company: American Credit Acceptance, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Refund anticipation check
Issue: Unexpected or other fees
State: South Carolina
ZIP Code: 29169
Date Received: 2022-10-01T12:00:00-05:00
Date Sent to Company: 2022-10-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I can provide speed pay receipts showing that I made a XXXX down payment with XXXX days to make first payment. Covered maintenance and insurance. XXXX XXXX XXXX XXXX payment : XXXX Customer Service Representatives we're calling before XXXX day period demanding more income/added XXXX to XXXX dollar fees for no reason/ added XXXX charges to account Not flexible to change billing cycle date ( acct has to be current ) to match XXXX XXXXXXXX XXXX stolen not repossessed Falsely reported me XXXX days late. Company will be paid twice after I invested a year in vehicle, resold to another consumer Can provide proof of payment and dates Needs to be refunded or removed from my credit report
Frequently Asked Questions
What is Complaint #6039904 about?
Complaint #6039904 was filed against American Credit Acceptance, LLC regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2022-10-01T12:00:00-05:00.
How did American Credit Acceptance, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against American Credit Acceptance, LLC?
Yes, visit the American Credit Acceptance, LLC company profile at readthecomplaint.com/company/american-credit-acceptance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.