Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6039880

Complaint Overview

Complaint ID: 6039880

Company: Wells Fargo & Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Fraud or scam

State: Texas

ZIP Code: 762XX

Date Received: 2022-10-01T12:00:00-05:00

Date Sent to Company: 2022-10-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

So I was On the market looking for a house. Sadly I fell for one of those scams where I saw the house was listed at a good price and the landlord isnt who they say they are. On XX/XX/2022 I fell for the scam and sent my landlord {$1000.00} from my saving account to secure a security deposit. The next day I seen that the email enrolled on XXXX was unenrolled so thats when I knew something was up. I called my bank and told them the situation I was in, they later said they would do a claim but it turns out they cant do anything because I verified the amount but before hand, I was going to verify the amount I asked the my banker if I could get reimbursed if this because a scam so I said yes verify the transaction. Later to find out it was a scam and im not being reimbursed after calling right after

Frequently Asked Questions

What is Complaint #6039880 about?

Complaint #6039880 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-10-01T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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