Credit card or prepaid card -- Problem when making payments -- Complaint #6038934
Complaint Overview
Complaint ID: 6038934
Company: Fiserv Finxact Core
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: You never received your bill or did not know a payment was due
State: Florida
ZIP Code: 32210
Date Received: 2022-10-01T12:00:00-05:00
Date Sent to Company: 2022-10-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
HELLO MY NAME IS XXXX XXXX I AM TALKING ABOUT MY MERCHANT ACCOUNT WITH CLOVER XXXX XXXX TO REQUEST THE SENDING OF MY FUNDS WHICH ARE FROZEN THE LAST TIME I CONTACTED THIS COMPANY THEY TOLD ME THAT I HAD TO WAIT 2 CONSECUTIVE MONTHS WITHOUT HAVING DISPUTES, TIME HAS PASSED PLEASE RELEASE MY FUNDS SEND ME A CHECK TO MY PHYSICAL ADDRESS, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX, SINCE MY BANK ACCOUNT IS CLOSED, SEND ME A TRACKING NUMBER TO FOLLOW UP THE CHECK THANK YOU
Frequently Asked Questions
What is Complaint #6038934 about?
Complaint #6038934 was filed against Fiserv Finxact Core regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-10-01T12:00:00-05:00.
How did Fiserv Finxact Core respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Fiserv Finxact Core?
Yes, visit the Fiserv Finxact Core company profile at readthecomplaint.com/company/fiserv-finxact-core to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.