Mortgage -- Struggling to pay mortgage -- Complaint #6038092

Complaint Overview

Complaint ID: 6038092

Company: Fulton Financial Corporation

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

State: Virginia

ZIP Code: 23227

Date Received: 2022-09-30T12:00:00-05:00

Date Sent to Company: 2022-09-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a phone call 2 weeks ago that a third party company would be reaching out to send modification documentation. I have been calling to follow up because I have not heard anything. No one answers the phone, it gives the option to leave a message, which I chose to do, however no one has ever called back. I really just want to get the modifications documents and pay my escrow shortage if possible. It seems impossible.

Frequently Asked Questions

What is Complaint #6038092 about?

Complaint #6038092 was filed against Fulton Financial Corporation regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-09-30T12:00:00-05:00.

How did Fulton Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Fulton Financial Corporation?

Yes, visit the Fulton Financial Corporation company profile at readthecomplaint.com/company/fulton-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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