Debt collection -- Attempts to collect debt not owed -- Complaint #6036983
Complaint Overview
Complaint ID: 6036983
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Arizona
ZIP Code: XXXXX
Date Received: 2022-09-30T12:00:00-05:00
Date Sent to Company: 2022-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I received an email from a debt collector ( True Accord ) which stated I owed on a credit card issued by XXXX XXXX Bank XXXX I contacted XXXX XXXX Bank and XXXX them I have never applied, nor been issued a Credit Card from them. They investigated, then still sent me another email through True accord a debt collector. Sent an inquiry again, only to get the same vague copy of XXXX XXXX Bank Credit Card XXXX Uses a very old address of mine and does not specify what was charged on the card. Please help!
Frequently Asked Questions
What is Complaint #6036983 about?
Complaint #6036983 was filed against Trueaccord CORP. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-30T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.