Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #6034120
Complaint Overview
Complaint ID: 6034120
Company: Regions Financial Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Unexpected or other fees
State: Alabama
ZIP Code: 36695
Date Received: 2022-09-29T12:00:00-05:00
Date Sent to Company: 2022-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been with regions since around 2018 maybe even before then, I was under an account with my grandmother because I was not XXXX yet and I havent started having problems with them until I was able to have my own account under my name. When I would cash a check they told me the money would appear in my account within an hour and I wouldnt see the money until 24 hours later which was an inconvenience for me. I also would get charged different kinds of fees. I also just recently found out that if I have a balance of XXXX $ in my checking account and then my direct deposit is finally put in the checking account I have to wait 24 hours in order to see or spend my money. Also in the regions app they have this thing called regions lock-it were you can lock your account and keep anyone from taking money out of your account, that never works for me Im always missing money out of my account.
Frequently Asked Questions
What is Complaint #6034120 about?
Complaint #6034120 was filed against Regions Financial Corporation regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2022-09-29T12:00:00-05:00.
How did Regions Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Regions Financial Corporation?
Yes, visit the Regions Financial Corporation company profile at readthecomplaint.com/company/regions-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.