Checking or savings account -- Managing an account -- Complaint #6033269
Complaint Overview
Complaint ID: 6033269
Company: Cred Technologies DBA Cred.Ai
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 76522
Date Received: 2022-09-29T12:00:00-05:00
Date Sent to Company: 2022-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received notice my Cred.Ai account was being closed due to " Too many returns '' This was 2 days before payday I can not access the account anymore I have documents saying my payroll dept sent a deposit before the notice of closure on the account. The company is hard to reach, most of the time I don't get an answer. I was directed towards my Payroll dept who already said the funds were sent and can not be reversed. I just want my paycheck and Cred.Ai isn't contacting me back.
Frequently Asked Questions
What is Complaint #6033269 about?
Complaint #6033269 was filed against Cred Technologies DBA Cred.Ai regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-29T12:00:00-05:00.
How did Cred Technologies DBA Cred.Ai respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Cred Technologies DBA Cred.Ai?
Yes, visit the Cred Technologies DBA Cred.Ai company profile at readthecomplaint.com/company/cred-technologies-dba-cred-ai to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.