Debt collection -- Communication tactics -- Complaint #6032736
Complaint Overview
Complaint ID: 6032736
Company: Navient Solutions, LLC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Arizona
ZIP Code: 85033
Date Received: 2022-09-29T12:00:00-05:00
Date Sent to Company: 2022-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Municipal Services Bureau has been calling for over 3 years. The last time they called was Tuesday, XX/XX/XXXX the at XXXXXXXX XXXX, from the number XXXX. I inquired about their reference id # XXXX and it was to collect a debt from a man who does not live here and is not at all related to me. I owe no debt with them, and they have acknowleged that, but they continue to call often.
Frequently Asked Questions
What is Complaint #6032736 about?
Complaint #6032736 was filed against Navient Solutions, LLC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-09-29T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.