Debt collection -- False statements or representation -- Complaint #6029225

Complaint Overview

Complaint ID: 6029225

Company: Mercedes Benz Financial Services

Product: Debt collection

Sub-Product: Auto debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: New York

ZIP Code: 119XX

Date Received: 2022-09-28T12:00:00-05:00

Date Sent to Company: 2022-09-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I paid the debt with the negotiable instrument that was sent to me in the mail from Mercedes Benz financial they refuse to except my payment, so I started a billing error and Mercedes-Benz financial did not respond to my billing error correctly they did not send any of the documents I requested

Frequently Asked Questions

What is Complaint #6029225 about?

Complaint #6029225 was filed against Mercedes Benz Financial Services regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-09-28T12:00:00-05:00.

How did Mercedes Benz Financial Services respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Mercedes Benz Financial Services?

Yes, visit the Mercedes Benz Financial Services company profile at readthecomplaint.com/company/mercedes-benz-financial-services to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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