Checking or savings account -- Managing an account -- Complaint #6026462

Complaint Overview

Complaint ID: 6026462

Company: Capital One Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Georgia

ZIP Code: 306XX

Date Received: 2022-09-27T12:00:00-05:00

Date Sent to Company: 2022-09-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I need these people to reverse these charges. I called and explained and they did nothing but a letter saying talk to the merchant as if I made the charges. I can't talk to the merchant I have no idea who they are. I'm sure they are flippently breaking the law so can you force them? My id was used to but probably it was the airbnb who made this happen. XX/XX/XXXX - {$1000.00} XX/XX/XXXX- {$200.00} XX/XX/XXXX- {$1000.00} XX/XX/XXXX- {$110.00}

Frequently Asked Questions

What is Complaint #6026462 about?

Complaint #6026462 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-27T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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