Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6026176
Complaint Overview
Complaint ID: 6026176
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: California
ZIP Code: 92126
Date Received: 2022-09-27T12:00:00-05:00
Date Sent to Company: 2022-09-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My information got stolen and card as well. There are multiple fraudulent activity on my account I realized. So I told cash app my debit card that it was fraudulent activity that I didnt authorize it. They didnt do anything or resolved the issue. My money is gone for something that isnt my fault. The bank is supposed to protect me not give me a hard time!! please help me its stressful I got to pay bills. Be in my shoes. How is it my fault? I thought we are protected from fraud! This is XXXX
Frequently Asked Questions
What is Complaint #6026176 about?
Complaint #6026176 was filed against Block, INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-09-27T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.