Debt collection -- Took or threatened to take negative or legal action -- Complaint #6026086

Complaint Overview

Complaint ID: 6026086

Company: Nelson Cruz & Associates LLC

Product: Debt collection

Sub-Product: Private student loan debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Seized or attempted to seize your property

State: Georgia

ZIP Code: 306XX

Date Received: 2022-09-27T12:00:00-05:00

Date Sent to Company: 2022-10-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX at Nelson, Cruz and Associates ( XXXX ext XXXX ) first called a neighbor of elderly father to contact him since they did not have the phone number. Once on the phone XXXX threatened him and said if he did not settle that day she would take his house. She was trying to locate his son.

Frequently Asked Questions

What is Complaint #6026086 about?

Complaint #6026086 was filed against Nelson Cruz & Associates LLC regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-09-27T12:00:00-05:00.

How did Nelson Cruz & Associates LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Nelson Cruz & Associates LLC?

Yes, visit the Nelson Cruz & Associates LLC company profile at readthecomplaint.com/company/nelson-cruz-associates-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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