Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6025227
Complaint Overview
Complaint ID: 6025227
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Utah
ZIP Code: 840XX
Date Received: 2022-09-27T12:00:00-05:00
Date Sent to Company: 2022-09-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, my wife was called by a person purporting to be a police officer notifying her that a warrant had been issued for her arrest for failing to appear for Jury Duty. She was required to send XXXX payments to clear the matter. She did so in the amount {$3000.00} ( 2 transactions of {$1500.00} each ). Within minutes of the transactions, I contacted the local sheriff who confirmed it was a scam. We immediately contacted Wells Fargo Bank ( within 10 minutes of the transactions ) and they claimed they could do nothing about it.
Frequently Asked Questions
What is Complaint #6025227 about?
Complaint #6025227 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-27T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.