Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6000316

Complaint Overview

Complaint ID: 6000316

Company: Wells Fargo & Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Fraud or scam

State: Georgia

ZIP Code: 30506

Date Received: 2022-09-20T12:00:00-05:00

Date Sent to Company: 2022-09-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Hello. On XX/XX/2022. I was scammed on XXXX by a user that claimed to make me a profit from XXXX leveraging. I was scammed for {$2200.00} in total from across three transactions through XXXX on the Wells Fargo app. I did this because I thought it was a good decision since I am in need of money in order to pay for College expenses. I have contacted my bank Wells Fargo about the situation. They have sent out three different transaction claims but have got back no money. They have also sent out three requests towards the other institution where my money got sent and currently awaiting a response.

Frequently Asked Questions

What is Complaint #6000316 about?

Complaint #6000316 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-20T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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