Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6000173
Complaint Overview
Complaint ID: 6000173
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Nebraska
ZIP Code: 68127
Date Received: 2022-09-20T12:00:00-05:00
Date Sent to Company: 2022-09-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX I received and email for a job offer for XXXX XXXX XXXX, following a short interview via the app called " Wire '' which is an encrypted messenger app I was sent a letter explaining I was accepted to work for them. Subsequently after they sent me more information regarding the offer and position along with details for hours and pay scale etc, in that message they included information regarding the devices that would be needed to preform this job and how they would send a check for {$2300.00} to help with obtaining said devices - Furthermore, the individual spoken to said a down payment of XXXX would needed to help with this and the money from the XXXX check would be deducted to pay for the equipment. Upon going to the bank on XX/XX/XXXX it was determined that the check that was emailed to me was not only fraudulent but would have taken that amount from my account. I contacted Venmo and XXXX XXXX on the same day to stop the transaction or have the money pulled back from the Venmo account that it was sent to considering the offer was fake and no merchandise was ever purchased let alone received thus no service was ever really provided and there would be no grounds for payment to be allowed. XXXX XXXX XXXX was aware of these scam applications as well including the names being used. Venmo refused to assist me with any information or resolution for the matter stating it would need law enforcement to be involved, XXXX XXXX XXXX doesn't allow for any reimbursement for scammed clients either according to the individual who I spoke to on XXXX. I had placed a scam report on XXXX and contacted my local law enforcement regarding this issue and have a case number as well
Frequently Asked Questions
What is Complaint #6000173 about?
Complaint #6000173 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-20T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.