Debt collection -- Attempts to collect debt not owed -- Complaint #5997254
Complaint Overview
Complaint ID: 5997254
Company: Duncan Solutions, Lnc.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: XXXXX
Date Received: 2022-09-19T12:00:00-05:00
Date Sent to Company: 2022-09-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I HAVE BEEN RECEIVING DEBT COLLECTION LETTERS FROM PROFESSIONAL ACCOUNT MANAGEMENT ( XXXX ) FOR A DEBT THAT DOES NOT BELONG TO ME. TWICE I SENT THEM DISPUTE LETTERS. THE FIRST LETTER DATED XXXX, I DID NOT RECEIVE A RESPONSE FROM THEM, BUT I CONTINUED RECEIVING DEBT COLLECTION LETTERS. THE SECOND LETTER DATED XXXX WAS RECEIVED BY XXXX ON XXXX. THEY SENT ME A LETTER WITH THE RESULTS OF THEIR INVESTIGATION OF MY DISPUTE LETTER, SHOWING A DATE OF XXXX. XXXX IS TELLING ME THE RESULTS OF THE INVESTIGATION WAS COMPLETED AND THE FULL BALANCE REMAINS DUE. THE XXXX LETTER DID NOT GIVE ME THE " XXXX XXXX '' RIGHT TO DISPUTE THE DEBT WITHING 30 DAYS. XXXX THEN SENDS ME A DEBT COLLECTION LETTER DATED XXXX ATTEMPTING TO COLLECT THE SAME DEBT FROM ME, THIS TIME THEY GIVE ME MY " XXXX XXXX '' RIGHTS TO DISPUTE THE DEBT WITHING 30 DAYS. TEXAS LICENSE PLATE NUMBER XXXX.
Frequently Asked Questions
What is Complaint #5997254 about?
Complaint #5997254 was filed against Duncan Solutions, Lnc. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-19T12:00:00-05:00.
How did Duncan Solutions, Lnc. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Duncan Solutions, Lnc.?
Yes, visit the Duncan Solutions, Lnc. company profile at readthecomplaint.com/company/duncan-solutions-lnc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.