Debt collection -- Attempts to collect debt not owed -- Complaint #5996202
Complaint Overview
Complaint ID: 5996202
Company: Sunrise Credit Services, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Missouri
ZIP Code: 631XX
Date Received: 2022-09-19T12:00:00-05:00
Date Sent to Company: 2022-09-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I alerted Sunshine XXXX XXXX that the debt they are trying to collect is not valid. They are attempting to collect payment for fraudulent charges in the amount of {$190.00} from XXXX XXXX that were investigated by my credit card company ( XXXX ) and resolved in my favor. I provided Sunshine with evidence of the resolution from my credit card company and they are still attempting to collect the debt.
Frequently Asked Questions
What is Complaint #5996202 about?
Complaint #5996202 was filed against Sunrise Credit Services, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-19T12:00:00-05:00.
How did Sunrise Credit Services, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sunrise Credit Services, INC?
Yes, visit the Sunrise Credit Services, INC company profile at readthecomplaint.com/company/sunrise-credit-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.