Checking or savings account -- Opening an account -- Complaint #5994187
Complaint Overview
Complaint ID: 5994187
Company: First Financial Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Ohio
ZIP Code: 432XX
Date Received: 2022-09-18T12:00:00-05:00
Date Sent to Company: 2022-09-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Sir! Bonus for new checking accounts www.bankatfirst.com I opened a checking account at First Financial Bank at XXXX XXXX XXXX Branch in XXXX. It was opened in person and with reference code as per flyer available at branch. The bonus amount or {$200.00} was in relation to meet requirements to be accomplished by account holder. I could say that the account holder should three transactions ACH or check clearance. Since XX/XX/2021, I am not finding the bonus amount reimbursed. I had talk at the same branch. But we could not ascertain the terms of bonus. It seemed like lost. I could say the head office will have the flyers and record of scheme that was available by XX/XX/2021.
Frequently Asked Questions
What is Complaint #5994187 about?
Complaint #5994187 was filed against First Financial Bancorp regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-09-18T12:00:00-05:00.
How did First Financial Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Financial Bancorp?
Yes, visit the First Financial Bancorp company profile at readthecomplaint.com/company/first-financial-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.