Debt collection -- Attempts to collect debt not owed -- Complaint #5991858

Complaint Overview

Complaint ID: 5991858

Company: Wells Fargo & Company

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Florida

ZIP Code: 33065

Date Received: 2022-09-18T12:00:00-05:00

Date Sent to Company: 2022-09-18T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Wells Fargo credit card is charging me {$540.00} when I do not have an account with them and I closed my previous account with them back in 2013.

Frequently Asked Questions

What is Complaint #5991858 about?

Complaint #5991858 was filed against Wells Fargo & Company regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-18T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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