Credit reporting, credit repair services, or other personal consumer reports -- Confusing or misleading advertising or marketing -- Complaint #5991380
Complaint Overview
Complaint ID: 5991380
Company: Westlake Services, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Confusing or misleading advertising or marketing
State: California
ZIP Code: 93306
Date Received: 2022-09-17T12:00:00-05:00
Date Sent to Company: 2022-09-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Closed the account XX/XX/2020 and had a settlement of {$1500.00} Company left it at Payment after charge off/collection Settled - less than full balance When trying to to purchase a new vehicle, I keep getting declined
Frequently Asked Questions
What is Complaint #5991380 about?
Complaint #5991380 was filed against Westlake Services, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2022-09-17T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.