Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5991211
Complaint Overview
Complaint ID: 5991211
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Montana
ZIP Code: 59718
Date Received: 2022-09-17T12:00:00-05:00
Date Sent to Company: 2022-09-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was the victim of a scam for purchasing a piece of heavy equipment. I wired {$27000.00} from my account at Wells Fargo to a bank account at XXXX XXXX. I met with a Wells Fargo agent and he filed a Wire Return Request with XXXX XXXX, and then said, This is not going to work and theres nothing else I can do. I have documents from the transfer, but they have sensitive information contained on them.
Frequently Asked Questions
What is Complaint #5991211 about?
Complaint #5991211 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-17T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.