Checking or savings account -- Opening an account -- Complaint #5989687
Complaint Overview
Complaint ID: 5989687
Company: Umpqua Holdings Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: California
ZIP Code: 956XX
Date Received: 2022-09-16T12:00:00-05:00
Date Sent to Company: 2022-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An Umpqua checking account was opened in my name and the suspect spent over XXXX and now Im being ashes to pay for it. They used my name, social and address. Attached is one of the first notices for an over drawn account.
Frequently Asked Questions
What is Complaint #5989687 about?
Complaint #5989687 was filed against Umpqua Holdings Corporation regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-09-16T12:00:00-05:00.
How did Umpqua Holdings Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Umpqua Holdings Corporation?
Yes, visit the Umpqua Holdings Corporation company profile at readthecomplaint.com/company/umpqua-holdings-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.