Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #5982554

Complaint Overview

Complaint ID: 5982554

Company: Block, INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Managing, opening, or closing your mobile wallet account

State: Illinois

ZIP Code: 61265

Date Received: 2022-09-14T12:00:00-05:00

Date Sent to Company: 2022-09-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

To whom it may concern While in duty over seas I had XXXX almost XXXX $ in fraud from my cash app balance, square after motnhs and months and 3 XXXX filed complaints refunded XXXX, I'm still vehemently fighting this too no avail out of principle, I'm fighting for my country risking my life and get XXXX XXXX XXXX stole from me and only less than half gets fixed 10 months ago.

Frequently Asked Questions

What is Complaint #5982554 about?

Complaint #5982554 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-09-14T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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