Debt collection -- Attempts to collect debt not owed -- Complaint #5975126

Complaint Overview

Complaint ID: 5975126

Company: Experian Information Solutions INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Colorado

ZIP Code: 80113

Date Received: 2022-09-12T12:00:00-05:00

Date Sent to Company: 2022-11-02T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I happened to look at my Experian app and see 6 accounts that I had never seen or heard of, so I called and just found out the person/persons opened up accounts in my married name which was XXXX XXXX but XXXX have been divorced since XXXX and i had changed my name back to XXXX XXXX XXXX XXXX of XXXX when i filed for divorce so these are in the past few years and I then disputed the fraud with Experian and they also had 4 fraud addresses in Texas linked to these accounts and I live in Colorado and have never set foot in Texas, so all of these accounts were opened up in my old married name and none of these are my accounts and need to report fraud on them, I have opened up a fraud case on the addresses and the accounts listed with Experian. XX/XX/XXXX XXXX XXXX XXXX {$770.00} XX/XX/XXXX XXXX XXXX XXXX {$100.00} XX/XX/XXXX XXXX XXXX XXXX {$300.00} XX/XX/XXXX XXXX XXXX {$470.00} XX/XX/XXXX XXXX XXXX XXXX XXXX {$610.00} XX/XX/XXXX XXXX XXXX {$1100.00}

Frequently Asked Questions

What is Complaint #5975126 about?

Complaint #5975126 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-12T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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