Credit card or prepaid card -- Getting a credit card -- Complaint #5974845
Complaint Overview
Complaint ID: 5974845
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Delay in processing application
State: New Jersey
ZIP Code: 07470
Date Received: 2022-09-12T12:00:00-05:00
Date Sent to Company: 2022-09-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2022 Wells Fargo sent me a letter said I applied for cc app but had missing info and I never applied for one and I am not a customer of theirs. I do not have an account with them or every applied for anything associated with this bank. I contacted Wells Fargo and they put in a dispute ID XXXX and sent another letter saying contact 4 other agencies XXXX, XXXX, XXXX, & XXXX to confirm their action of file consumer dispute. I contacted XXXX and they suggested I go online to file report. XXXX does not see anything on credit about Wells Fargo. Concerned about fraud
Frequently Asked Questions
What is Complaint #5974845 about?
Complaint #5974845 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-09-12T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.