Credit reporting, credit repair services, or other personal consumer reports -- Confusing or misleading advertising or marketing -- Complaint #5974302
Complaint Overview
Complaint ID: 5974302
Company: Top Flight Assistance (Top Flight Credit Assistance)
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Confusing or misleading advertising or marketing
State: California
ZIP Code: 93436
Date Received: 2022-09-12T12:00:00-05:00
Date Sent to Company: 2022-09-28T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
False and misleading credit repair tactics, See video : XXXX XXXX XXXX XXXX Been a client for XXXX months. Paid the fees with no positive results. I was mislead by their sales dept on false information on how they will remove negative items on my credit report. I have made multiple attempts to reach customer service. They refuse to answer the phone and never call back.
Frequently Asked Questions
What is Complaint #5974302 about?
Complaint #5974302 was filed against Top Flight Assistance (Top Flight Credit Assistance) regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2022-09-12T12:00:00-05:00.
How did Top Flight Assistance (Top Flight Credit Assistance) respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Top Flight Assistance (Top Flight Credit Assistance)?
Yes, visit the Top Flight Assistance (Top Flight Credit Assistance) company profile at readthecomplaint.com/company/top-flight-assistance-top-flight-credit-assistance to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.