Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5969590

Complaint Overview

Complaint ID: 5969590

Company: Discover Bank

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Michigan

ZIP Code: 48182

Date Received: 2022-09-11T12:00:00-05:00

Date Sent to Company: 2022-09-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

From XX/XX/2022 - XX/XX/2022 DISCOVER has been in violation of federal laws by adding late payments on an unexplained adverse action of the account. DISCOVER closed the account and then begin reporting late payments which is a violation OF FCRA. ALL balances and late payments that has been reported are inaccurate information. Also, they have recently stated that the account is 120 days late but is also reporting the account as 150 days late which is also incomplete and inaccurate information. I have sent several notices to DISCOVER regarding the inaccuracies of the account, but they have yet to resolve the issue and continues to report damaging information on my credit report causing me to be unable to obtain credit.

Frequently Asked Questions

What is Complaint #5969590 about?

Complaint #5969590 was filed against Discover Bank regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-09-11T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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