Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5962620
Complaint Overview
Complaint ID: 5962620
Company: Credit Karma, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: North Carolina
ZIP Code: 28214
Date Received: 2022-09-08T12:00:00-05:00
Date Sent to Company: 2022-09-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Credit karma sent me pre approval offers from lenders. When I followed their credit repair directions and applied I was denied or approved but required to pay high interest rates and administrative fees. They also opened a checking and savings account promising to reflect my good status as a credit score incredibly. They closed my account with out due cause, provided me no reason and my bills and deposit amounts were frozen. This also caused me to go into bad debt status.
Frequently Asked Questions
What is Complaint #5962620 about?
Complaint #5962620 was filed against Credit Karma, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-09-08T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.