Debt collection -- Took or threatened to take negative or legal action -- Complaint #5959098

Complaint Overview

Complaint ID: 5959098

Company: HSBC North America Holdings INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Took or threatened to take negative or legal action

Sub-Issue: Threatened to sue you for very old debt

State: Ohio

ZIP Code: XXXXX

Date Received: 2022-09-07T12:00:00-05:00

Date Sent to Company: 2022-09-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Phone call says his name is XXXX does not give me last name asays I owe a debt from XXXX that I paid on he says for nine years then stopped in XXXX Refuses to tell me what the debt is for except the name of some bank I have never heard of HSBC gives me a phone # which I called its a Nevada phone # i have never lived in Nevada or heard of this bank XXXX ( XXXX ) XXXX When i call they answer XXXX XXXX XXXX but I look up this law firm and its different phone # in Nevada and not a debt collector? This XXXX on phone Threatens to sue me and garnish 25 % of my wages. I have never heard of this bank and I am so concerned and confused please help me He faxed me a paper wanted me set up payment plan without allowing me to know how I obtained this debt. He has my employers information. I'm really worried cause I can't understand what is going on.

Frequently Asked Questions

What is Complaint #5959098 about?

Complaint #5959098 was filed against HSBC North America Holdings INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-09-07T12:00:00-05:00.

How did HSBC North America Holdings INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against HSBC North America Holdings INC.?

Yes, visit the HSBC North America Holdings INC. company profile at readthecomplaint.com/company/hsbc-north-america-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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