Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #5955694
Complaint Overview
Complaint ID: 5955694
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Confusing or missing disclosures
State: Virginia
ZIP Code: 231XX
Date Received: 2022-09-06T12:00:00-05:00
Date Sent to Company: 2022-09-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XX/XX/XXXX, I sent {$50.00} to XXXX XXXX XXXX via PayPal to purchase an event ticket. He said he would transfer the ticket to me but did not. I filed a case with PayPal who said money transfers to " family and friends '' are not covered by their buyer protection. I was not aware of that, and did not see another option for making that payment. The seller 's contact info is XXXX and XXXX.
Frequently Asked Questions
What is Complaint #5955694 about?
Complaint #5955694 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2022-09-06T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.