Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #5951154
Complaint Overview
Complaint ID: 5951154
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: California
ZIP Code: XXXXX
Date Received: 2022-09-05T12:00:00-05:00
Date Sent to Company: 2022-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously applied for a credit card through capital one they denied me only on the basis thati already have a account. Even though I explained it was opened fraudulently and submitted a identity theft report. well today I. submitting attachments of my complaint through cfpb though the credit beaurus that this account is removed from my credit due to it not being my account. I'm asking for a reversal
Frequently Asked Questions
What is Complaint #5951154 about?
Complaint #5951154 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2022-09-05T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.