Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5950895
Complaint Overview
Complaint ID: 5950895
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Credit card company forcing arbitration
State: North Carolina
ZIP Code: 27607
Date Received: 2022-09-05T12:00:00-05:00
Date Sent to Company: 2022-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have been paying Discover card monthly. I got a notice last Thursday XXXX the account has been charged off as a bad debt.Please call us so we can better understand your situation and try to work with you. You may be able to settlethis debt ofr less than the balance you owe. Reach us promptly at XXXX or chat with an agent online at Discover.com - we're available from Mon-Fri XXXX to XXXX, sincerely, Discover Customer Assistance and Recovery This is an attempt to collect a debt and any information obtained may be used for that purpose. The total {$33000.00} I have been paying them off the offer to sttle the debt was for {$3400.00} I was paying on that and had to move lost the part time gig and was nearly XXXX which they knew. I was trying to get a part time gig and go to school while still paying {$50.00} per month for {$4000.00} then I get this XXXX!!!!! They just decided to refigure the amount twice!!!!!! How nice wish I could do that. They are pissy because I REFUSE to let them deduct from my account. OH XXXX XXXX!!!!!!!! Last time they cause {$71.00} in insufficient fund charges.
Frequently Asked Questions
What is Complaint #5950895 about?
Complaint #5950895 was filed against Discover Bank regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-09-05T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.