Credit reporting, credit repair services, or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #5946579
Complaint Overview
Complaint ID: 5946579
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: California
ZIP Code: 945XX
Date Received: 2022-09-03T12:00:00-05:00
Date Sent to Company: 2022-09-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Equifax, put and XXXX XXXX on my credit report without my consent. I sent them and copy my social security card # my Driver License #, my XXXX. I did everything that Equifax asked me to do and they still kept a Fraud Alert on my credit. Also I got and email from XXXX, on XX/XX/2022 at XXXX am saying the they place and XXXX alert on my credit. I did ask XXXX to place and XXXX XXXX on my credit,. I spoke with two XXXX agents on Friday XX/XX/2022 and aske if I have and Freezes and Fraud Alert on my credit and the agent confirmed that I had no Alerts or Freese on my credit. I also called XXXX and was told the same result that on alerts or freezes was on my credit. I was trying to get cell phone carrier XXXX XXXX XXXX and when they ran my credit it's and hold on my social security number my credit won't go though. I have been going though this for two weeks. Now XXXX want 's me to write to them to have the XXXX XXXX removed that is not fair to me when I didn ; t ask them to put the alert on my credit. Please help me XXXX XXXX XXXX ) XXXX
Frequently Asked Questions
What is Complaint #5946579 about?
Complaint #5946579 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2022-09-03T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.